Press Room

PatientCare EMS Solutions Acquires Empress Ambulance Service

July 2019 – PatientCare EMS Solutions (“PatientCare”) has acquired Empress Ambulance Service (“Empress”), a provider of emergency and non-emergency ambulance services including advanced life support (“ALS”) and basic life support (“BLS”) services to municipalities and hospital systems across New York’s Westchester County.  Additionally, Empress operates significant ambulance services in the Bronx and Manhattan boroughs, giving the organization a strong overall footprint in Greater New York.

Empress, owned and operated for more than 30 years by the Minerva family, is managed today by brothers Mike, Dan and Matt Minerva, as well as long-time colleague Jim O’Connor.  These experienced ambulance industry operators will continue to serve their established communities on a full-time basis with Empress and will leverage additional capital and technology resources available through PatientCare to expand critical ambulance services and mobile healthcare programs throughout its service area.

PatientCare plans to support Empress with best-in-class technology and resources to enhance financial back office, human resources and other critical functions.  Empress, which will continue to go to market under its current brand and operate from its Yonkers location, represents more than 500 employees who transport approximately 125,000 patients per year.  Empress represents a significant expansion of PatientCare’s portfolio of EMS operations in a variety of geographies, from Florida’s most densely populated county to growing Midwest cities.

About PatientCare:
PatientCare is a leading provider of ground-based 911 emergency ambulance services and other critical healthcare logistics solutions. Headquartered in Tyler, Texas, the company operates growing partnerships with representative customers in Florida, Texas, Indiana, California, South Dakota, Mississippi and New York.  PatientCare is responsible for transporting more than 350,000 patients annually and is committed to providing compassionate quality care and service built around the needs of the patients and communities in which it serves.

About Empress:
Since its inception in 1985, Empress has made a firm commitment to the development of emergency medical services and quality after care transportation in New York State.  Empress has concentrated its efforts towards providing state-of-the-art patient care in a personal and compassionate manner.  Empress is based in the City of Yonkers, New York and provides 911 emergency medical response to Yonkers with additional mutual aid response to neighboring communities.  Additionally, Empress has emergency and non-emergency response contracts throughout Westchester County with districts, hospitals, correctional institutions and private care facilities.